Capital Transit is the public transportation provider for the City and Borough of Juneau. They provide a fixed route bus service on three routes with ridership of over 1.25 million passenger trips annually. They also provide paratransit service to persons who cannot use the bus service with Care-A-Van provided by contract with Catholic Community Services.
All Capital Transit busses are wheelchair accessible and all buses can lower themselves to curb level for ease of transfer. Capital Transit also offers a VIP Pass that qualifies anyone with a significant disability to ride the bus system free of charge. The VIP Pass has made it possible for many Juneau residents to obtain and maintain competitive employment, which has in turned allowed them to live independently.
The Care-A-Van Transportation Service is operated by Southeast Senior Services, a division of Catholic Community Service. Care-A-Van is designed to assist senior citizens (age 60 and over) and people of any age who are unable to use the Capital Transit bus due to a disability. Care-A-Van takes passengers anywhere in Juneau they would like to go—to the doctor, to the store, to work, to school, for example—though it does not travel past the ferry terminal. All Care-A-Van vehicles are wheelchair accessible. Door-to-door transportation is offered the same hours as the Capital Transit bus system.
The Care-A-Van service provides prescheduled transportation only. Please call the office to arrange a ride. Office hours are listed on the Care-a-Van website.
SAIL Taxi Voucher Program
Last minute trips, as well as trips outside of public transit’s service area and hours, are a bit more affordable with our Taxi Voucher Program. SAIL and Juneau Taxi have joined forces through government grants for this very popular program allowing people 60 or older, or those with disabilities, and who meet financial need criteria, to ride for 40 cents on the dollar.
An eligible person must simply complete a short application to be able to purchase fares at this discounted rate. This can be done at the Juneau office: 3225 Hospital Drive, Suite 100. Discounted rates can be used only with Juneau Taxi, they are good for anywhere on the Juneau road system and include use of the wheelchair accessible taxi.
Short-Term Assistance and Referral (STAR) Program
The STAR Program assists individuals who experience intellectual and/or developmental disabilities, and their families, access resources in their community and available services through the State of Alaska Intellectual and Developmental Disabilities Program.
- SAIL STAR Coordinator: 907-523-4405