Make a Payment

To make a payment select one of the options below


To make a payment by cash or check come see us at the Cash Office! We are open Monday – Friday from 10am to 3pm. You can also mail a check, cashier’s check, or money order. Our mailing and physical addresses are the same and listed below (please do not mail cash):

  • CBJ – Cash Office
    City Hall
    155 S. Seward Street
    Juneau, AK 99801

Drop Boxes

If you are out running errands, take advantage of any of our three convenient drop-boxes for your cash or check payments.

They are located at:

  • Super Bear in the Valley
  • Foodland IGA in the Willoughby District
  • City Hall – Outside the entrance

Credit/Debit Card

CBJ is not equipped to take card payments directly, and has contracted with ACI Payments to process all card payments.

ACI Payments


CALL 1-800-272-9829

The Jurisdiction Code for CBJ is 1202.

Please note: ACI Payments will charge a convenience fee for processing your card payment. For utility bills, there is a $500.00 limit per transaction; payments over this amount will require multiple transactions.

Utility Billing Payments

Many payment options including credit/debit card transactions and automatic payments are now available for Utility Billing Accounts.


CALL 1-855-798-1542

Please note:Invoice Cloud charges convenience fees that vary depending on the payment method used.  Please review disclosures prior to confirming payment.  Credit card payments are limited to $600.00 in a single transaction.  You will need your customer number to properly apply payments.