Make a Payment

To make a payment select one of the options below


To make a payment by cash or check come see us at the Cash Office! We are open Monday – Friday from 8 am to 4:30 pm. You can also mail a check, cashier’s check, or money order. Our mailing and physical addresses are the same and listed below (please do not mail cash):

  • CBJ – Cash Office
    City Hall
    155 S. Seward Street
    Juneau, AK 99801

Click here for more information on postmarks as it relates to Property Tax and Sales Tax payments.

Drop Boxes

If you are out running errands, take advantage of any of our three convenient drop-boxes for your cash or check payments.

They are located at:

  • Super Bear in the Valley
  • Foodland IGA in the Willoughby District
  • City Hall – Outside the entrance

Credit/Debit Card

CBJ is not equipped to take card payments directly, and has contracted with ACI Payments to process all card payments.

ACI Payments


CALL 1-800-272-9829

The Jurisdiction Code for CBJ is 1202.

Please note: ACI Payments will charge a convenience fee for processing your card payment. For utility bills, there is a $500.00 limit per transaction; payments over this amount will require multiple transactions.

Utility Billing Payments

Many payment options including credit/debit card transactions and automatic payments are now available for Utility Billing Accounts.


CALL 1-855-798-1542

Please note:Invoice Cloud charges convenience fees that vary depending on the payment method used.  Please review disclosures prior to confirming payment.  Credit card payments are limited to $600.00 in a single transaction.  You will need your customer number to properly apply payments.