Learn more about Utilities’ 2025 Rate Study and the recently Approved Rate Increase

At the June 9, 2025 Assembly meeting, the Assembly voted to enact 5% rate increases for both the water and wastewater utility for FY26 – FY30 per Ordinance 2025-27.  The first rate increase will take effect on 8/1/2025.
The Assembly introduced Ordinance 2025-33 at the same meeting.  If passed, the ordinance will put a general obligation bond of not to exceed $8,000,000 to finance water and wastewater utilities capital improvement projects before the voters on the October 7, 2025 ballots.

Link to Approved Rate Increase Webpage

Utilities Division

For assistance with locating your water or sewer lines, contact 907-586-1333 to request a Utility Locate.

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Water Utility

The residents, businesses, and tourists to the City and Borough of Juneau are served by a network of 180 miles of pipes, 6 reservoirs and 3 contact tanks, 9 pump stations, 37 pressure reducing valves, 1,450 fire hydrants, and 9,705 water connections.

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Wastewater Utility

The residents, businesses, and tourists to the City and Borough of Juneau are serviced by 7,100 sewer connections via a network of roughly 140 miles of pipes and 45 lift stations known as the Collections System. The sewer collection lines convey the flow to one of the three treatment plants (Juneau-Douglas WWTP, Mendenhall WWTP, or Auke Bay WWTP) located throughout CBJ which processes nearly 3.3 million gallons per day (MGD) or roughly 1.2 billion gallons of water annually.

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Current Utility Rates
Water Reports (CCRs)

Utility Rate Increase Proposal

During 2024, DOWL and FCS completed a comprehensive rate study for the Utility. This study resulted in a rate increase proposal that is being presented to the Juneau Assembly.

At the June 9, 2025 Assembly meeting, the Assembly voted to enact 5% rate increases for both the water and wastewater utility for FY26 – FY30 per Ordinance 2025-27.  The first rate increase will take effect on 8/1/2025.

The Assembly introduced Ordinance 2025-33 at the same meeting.  If passed, the ordinance will put a general obligation bond of not to exceed $8,000,000 to finance water and wastewater utilities capital improvement projects before the voters on the October 7, 2025 ballots. For more information about the rate increase process, please visit the webpage below.

Approved Rate Increase Webpage

Submit your Lead Service Line Inventory Today!

The City and Borough of Juneau (CBJ) is performing a Lead Service Line Survey for all buildings served by the CBJ water utility. The United States Environmental Project Agency’s (USEPA) Safe Drinking Water Act requires that public water systems – like the CBJ water utility – perform these surveys to identify where lead service lines exist in water systems. The City and Borough of Juneau (CBJ) has contracted Geosyntec Consultants to perform the survey. Each property owner in the CBJ is responsible for completing the survey for each parcel of property owned.

If you have questions or concerns, contact us at 907-586-0393 (option 0) or at [email protected]. 

Submit your Lead Service Line Inventory Survey Today!

Wastewater Bond Information

Proposition 3 included in the 2024 municipal ballot proposes General Obligation bond funding to reconstruct the clarifier building at the Juneau Douglas Wastewater Treatment Plant. Learn more about the clarifier building and the ballot proposition below.

Proposition 3 FAQ
CDC Wastewater Monitoring Dashboard

National Wastewater Surveillance System (NWWS)

The CBJ Utility is an active participant in the US CDC (Center for Disease Control) NWWS, which is designed to monitor the status of pathogens of concern within US communities, including Covid, Influenza, MPox and RSV.