A special Assembly meeting was held at 12 p.m. on Tuesday, August 6 to pass Resolution 3071 confirming the declaration of local emergency and requesting state and federal assistance.

State Disaster Declaration and Disaster Assistance:

We are grateful for the Governor’s State Disaster Declaration (press release).  This makes additional resources and funding available to help recover from the flood disaster.  The State Emergency Operations Center (SEOC) is sending staff to Juneau on August 6.  They will be able to coordinate both individual assistance and public assistance applications.  Impacted residents can apply for Individual Assistance at ready.alaska.gov/Recovery/IA.

Residents impacted by the flood can now apply for Individual Assistance and Temporary Housing support from the Alaska Division of Homeland Security and Emergency Management (DHS&EM). Apply now through October 9 at ready.alaska.gov/Recovery/IA or call 1-844-445-7131 (Monday – Friday 8 a.m – 4 p.m.).

The State has shared the following information for residents with disaster damages:

• Individual Assistance Fact Sheet – 2024 Juneau Glacier Flood
• Infographic: Have disaster damages? Take these steps.
• Infographic: State of Alaska Individual Assistance process

• CBJ opened an emergency shelter at the former Floyd Dryden Middle School Building (3800 Mendenhall Loop Road) to those impacted by potential flooding. Residents began arriving at approximately 1 a.m. on August 6 and a total of 43 people took shelter at Floyd Dryden over the night.

• • UPDATE: As of Tuesday afternoon (August 6), we are not aware of other individuals needing emergency sheltering services due to the flooding event. We have staff on standby should that need arise. If you were at the shelter last night or need emergency sheltering due to the event, please reach out to [email protected].

• Residents who need assistance with long-term sheltering should also contact [email protected]. We will do our best to connect you with available resources.

CBJ is working with the State of Alaska to collect disaster debris in the upcoming days. DOT&PF crews and the Alaska National Guard are out in the field picking up an initial round of household garbage, furniture, and other non-hazardous waste. Starting Friday, August 9, pick-up crews will be working around the clock.

Please help the crews work quickly by separating hazardous waste from the garbage pile. Hazardous items include cleaning chemicals, fertilizers, pesticides, fuel, propane tanks, electronic waste/anything with a battery or cord (except freezers, refrigerators, and AC units).

CBJ will hold a separate collection effort for hazardous waste—stay tuned for details soon. Alternatively, you can dispose of hazardous waste for free at CBJ’s RecycleWorks facility. Visit juneaurecycling.com for more information about household hazardous waste.

Please empty all food from refrigerators and freezers before putting them out for collection.

For those residents who prefer to self-haul to the landfill, Waste Management has expanded its hours.  If you have not been affected by the flood, please avoid visiting the landfill at this time. Starting on August 8 and until further notice, the residential hours will be as follows:

Monday – Friday 7 a.m. – 4 p.m.

Saturday 8 a.m. – 12 p.m.

Sunday closed

Reminder: Documentation is required for all loads. Please complete the non-asbestos certification form before arriving at the landfill.

Please note that this is a reimbursable expense for up to $1,500 if your application for Individual Assistance (IA) is approved by the State. Residents will need to provide receipts of payment for reimbursement and apply online or via the hotline at 1-844-445-7131 to utilize IA funding. Visit ready.alaska.gov/Recovery/IA to learn more about the process or start your application.

Please bring brush and trees to the “stump dump” and not the landfill or Juneau Composts. Contact Alaska Juneau Construction  at 907-789-7199 or [email protected] for disposal information.

Please stay away from flood-impacted areas if at all possible to allow response crews to work unobstructed. Your cooperation is deeply appreciated.

Damage Assessment:

• The CBJ Building Official is in the field today.  Please e-mail [email protected] if you would like assistance from the Building Official on determining whether your building is not safe.  In the interim, please see these resources linked below.  The Red Cross will provide assistance in the coming weeks to help do the formal Damage Assessment documentation.
  • Returning Home After A Flood: FEMA provides the following practical recommendations and safety precautions for residents returning home after a flood.
    • Returning Home After a Flood_FEMA (PDF)

CBJ has authorized emergency bank stabilization on the Mendenhall River to address immediate threats to property and safety. Property owners may proceed with bank stabilization that is necessary to make their property safe. Making the property safe means action to protect property and structures from further damage from the flood. For example, property owners may immediately repair damage to existing bank stabilization, or place new bank stabilization.

To carry out emergency bank stabilization, you’ll need to get a Grading Permit. If the work is in an area marked as a flood zone by FEMA, you might also need a Floodplain Development Permit. Both permits require you to provide details about the work and have an engineer licensed in Alaska certify it. For the Floodplain Development Permit, you might need a special analysis from an engineer to show that the work won’t increase flooding. Make sure to apply for these permits within one month of starting the work.

The window for emergency bank stabilization, which allows work to occur before obtaining a permit, is limited and will close within a few months. The closure of the emergency bank stabilization window will be determined by CBJ and will be publicly announced. After this announcement, permits must be obtained before work begins.

Forms are available online at the CDD Permit Center Applications page and may be submitted to [email protected]. For the grading permit, please submit the Grading Permit Checklist form. For the floodplain development permit, please submit the Development Permit Application and Floodplain Development Permit Application forms.

Additional permits may be required from the state and federal agencies listed below:

• Alaska Department of Natural Resources
• Alaska Department of Fish and Game
• U.S. Army Corps of Engineers

For more information, contact Teri Rehfeldt, Senior Planner, CFM, Floodplain Manager at (907) 586-0753 extension 4129 or [email protected].

• Residents who have loose or spilling fuel tanks and/or other hazardous spill situations should contact the Alaska Department of Environmental Conservation Spill Prevention and Response hotline at 1-800-478-9300, or report a spill via their website at https://dec.alaska.gov/spar/.
  • DEC staff are in the field responding to reports of spills and odors in the impacted neighborhoods.

• Delta Western has offered to dip oil tanks for water and provide oil boom and other sorbent materials at no cost to impacted residences in the flood zone. Interested residents can contact Delta Western at their Juneau Office, 907-586-2800.

Alaska Electric Light & Power (AELP) closely monitored rising water levels leading up to and during the flood and disconnected power to affected neighborhoods prior to inundation. AELP staff are reconnecting power when it is safe to do so and sharing the latest outage updates on their website and Facebook page.

The following is a list of local contractors that may be able to assist homeowners with reconstruction projects. If you are a contractor that would like to be added to this list, please contact [email protected].

CBJ is providing this for informational purposes only and at the request of the community. CBJ is not formally endorsing or recommending any individual private business, but greatly appreciates the support the Juneau business community continues to provide to impacted residents.

Company	Phone	Email
Alaska Concrete Casting	907-780-4225	[email protected]
Bicknell Inc.	907-789-5727	[email protected]
Bruce Griggs	907-723-7851	[email protected]
Carver Construction, LLC	907-364-3215	[email protected]
Chatham Electric	907-789-9899	[email protected]
Constellation Development	907-364-3166	[email protected]
Coogan Construction	907-780-6000	[email protected]
Dawson Construction	907-780-1500	[email protected]
Harri Plumbing & Heating, Inc.	907-586-3190	[email protected]
Island Contractors Inc	907-723-0183	[email protected]
JG Construction	907-500-7959	[email protected]
Operating Engineers Local 302	907-586-3850	[email protected]
Peak Construction		[email protected]
Renewal by Andersen of Alaska	907-331-6894	[email protected]
RH Development L.L.C.	907-790-4146	[email protected]
Tongass Electric	907-617-9246	[email protected]
Unalakleet Investments, LLC	717-491-9994	[email protected]

Delta Western has also offered to dip oil tanks for water and provide oil boom and other sorbent materials at no cost to impacted residences in the flood zone. Interested residents can contact Delta Western at their Juneau Office, 907-586-2800.

• Homeowners experiencing flood damage are encouraged to check FEMA’s informational booklet Repairing Your Flooded Home for step-by-step advice to help clean up and rebuild.

• Residents who have experienced damage or displacement are encouraged to read through a recovery checklist of steps to take about insurance, mortgage, utilities, and more.

The CBJ Community Development has prepared a flood insurance FAQ answering questions like how to start a flood insurance claim and how FEMA flood insurance works. If you’re not sure whether your home insurance covers flood damage or where to find more information, start with this FAQ.

If you’re ready to start a federal flood insurance claim, visit FEMA’s webpage Starting Your Recovery After a Flood.

If you are looking for information about how to select or hire a private attorney, you may wish to use the Alaska Bar Association Lawyer Referral Service. Visit alaskabar.org or call (907) 272-0352 / toll-free 1-800-770-9999.

If you are looking for information about city laws or policy, the complete CBJ municipal code is searchable online at juneau.org/code.

• A whole-hearted thank you to all of the community members who have generously offered to assist with recovery.
• CBJ is partnering with United Way for volunteer coordination. If you have time or resources and are wishing to volunteer to fellow residents or if you are in need of support, please fill out the form at bit.ly/juneau-flood.
• United Way is hosting a walk-in volunteer center at Melvin Park (4098 Riverside Drive) where volunteers can be matched with a resident in need or assigned to general clean-up work.
  • Upcoming hours: Friday, August 9, 10 a.m. – 8 p.m., Saturday, August 10, 9 a.m. – 6 p.m., and Sunday, August 11, 9 a.m. – 6 p.m.
  • Please come with appropriate PPE: sturdy shoes, work gloves, and any additional items you may need such as safety goggles or masks. You are also encouraged to bring any tools available to you, such as box knives and pry bars.
  • If you have box fans, dehumidifiers, pumps, or other large equipment you would like to lend to the clean-up effort, please clearly label them with your name and phone number before bringing them to the center.
  • Cleaning supplies are also greatly needed and can be dropped off along with tools.
  • For more information, contact Volunteer Coordinator Ryan O’Shaughnessy at 907-209-5069.

• Please send questions and non-emergency reports to [email protected]. For those without access to email, contact the City Manager’s Office at 907-586-5240.
• Please limit calls to 911 or JPD dispatch to emergencies only, so that emergency responders are able to continue assisting the community.
• For more information and data, follow National Weather Service Juneau on Facebook, visit the NWS Suicide Basin monitoring page at www.weather.gov/ajk/suicideBasin, or see the NWS Mendenhall River gauge at water.noaa.gov/gauges/MNDA2.

On August 7, the CBJ Assembly passed Resolution 3036(b) confirming the declaration of local emergency and requesting state and federal assistance.

The Mendenhall River banks remain highly unstable. All individuals are strongly advised to stay away from the river to ensure their safety.

• The Juneau Community Foundation has announced that they are accepting applications for relief assistance from those negatively impacted by the glacier outburst flooding through December 31, 2023. Information and application forms are available on the Mendenhall Flood Relief Fund webpage.

• The Governor has issued a declaration of emergency and the State of Alaska is now accepting applications for individual assistance. Apply now through October 9 at ready.alaska.gov/Recovery/IA or call 1-844-445-7131 (Monday – Friday 8 a.m – 4 p.m.). The State has shared the following information for residents with disaster damages:
  • 2023 Juneau Suicide Basin Individual Assistance flyer
  • Individual Assistance fact sheet
  • Infographic: Have disaster damages? Take these steps.
  • Infographic: State of Alaska Individual Assistance process

• Local aid organizations are assisting residents impacted by flooding. See Mendenhall Valley Flood Donations and Volunteer Options to find out how to donate or request assistance. Individuals or organizations interested in volunteering should sign up using the United Way of Southeast Alaska form.

• The U.S. Small Business Administration is offering low-interest disaster loans to businesses and residents affected by the flooding. SBA representatives will open a disaster loan outreach center at Dimond Park Aquatic Center from October 10-24. The deadline to apply for property damage is December 5, 2023. The deadline to apply for economic injury is July 8, 2024. Read the SBA’s press release for more details, or see the following fact sheets:
  • SBA Disaster Loans fact sheet
  • SBA Disaster Assistance flyer
  • Infographic: 3 step process

• Homeowners experiencing flood damage are encouraged to check FEMA’s informational booklet Repairing Your Flooded Home for step-by-step advice to help clean up and rebuild.

• Residents who have experienced damage or displacement are encouraged to read through a recovery checklist of steps to take about insurance, mortgage, utilities, and more.

• Residents who have loose or spilling fuel tanks and/or other hazardous spill situations should contact the Alaska Department of Environmental Conservation Spill Prevention and Response hotline at 1-800-478-9300.

• For Real Property Exemption Disaster Relief, please see the guidelines and application.

Please see the CBJ newsroom for the most recent information releases.