Permit Center reopening on Fridays starting March 11

The City and Borough of Juneau’s Permit Center is returning to “business as usual” and will operate Monday through Friday, 8 a.m. to 4:30 p.m. effective Friday, March 11. The Permit Center, run by the Community Development Department (CDD), has been closed to in-person services on Fridays since October. The change comes as staff vacancies have been filled and COVID-19 cases decline in the Juneau area.

Both in-person and remote participation is available for pre-application meetings, which are available by appointment. Inspections are continuing as normal.

Visit the Community Development Department website for information on permit applications, plan submittals, and pre-application meetings. The public is welcome to do business with CBJ online, by email or phone, through mail or drop box.

For information on:

  • Permit issues, call 907-586-0770 or email [email protected]
  • Building Code issues, call 907-586-0767
  • Land Use/Planning issues, call 907-586-0753 or email [email protected]
  • Inspection requests, call 907-586-1703
February 25th, 2022|

Permit Center closing on Fridays starting October 22

The Community Development Department (CDD) will be closing the Permit Center to in-person services on Fridays starting October 22, 2021. CDD has determined this is the best way to address a high influx of permits, combined with staffing shortages, in order to process permits in a timely manner. Members of the public can still schedule inspections by phone. Inspections will continue to occur as scheduled.

For more information on permit applications and online submittals, please visit the CDD website at juneau.org/community-development/permit-application.

Permit Center staff will advise you when its processes return to “business as usual”.

For more information, contact the Community Development Department at 907-586-0715.

October 19th, 2021|

Juneau Libraries, City Museum & Permit Center return to in-person service; pools & ice rink adjust operations

Due to the City and Borough of Juneau Emergency Operations Center lowering the overall community risk to Level 2 Moderate, some City and Borough of Juneau facilities are returning to in-person service:

  • Juneau Public Libraries: Mendenhall Valley Library and Douglas Library are opening to in-person service today, January 12, at noon, and will operate Monday – Friday, noon to 6 p.m. and Saturday & Sunday, noon to 5 p.m. The Downtown Library will remain curbside until January 19 due to ongoing interior construction work. Check juneau.org/library for more information.
  • Juneau-Douglas City Museum: The City Museum will be open to in-person service Thursday – Sunday, 10 a.m. to 4 p.m. For more information call 586-3572 or email [email protected].
  • Permit Center: The Permit Center is opening to in-person service Wednesday, January 13, and will operate Monday – Friday, 8 a.m. to 4:30 p.m. Those wishing to conduct business from a distance can still utilize services over the telephone or email. Pre-application conferences will also be available in person, though phone or Zoom remain options if desired. For information on permit applications, plan submittals, and pre-application meetings, visit the Community Development Department website or call 586-0770.
  • Juneau Pools: Augustus Brown Swimming Pool (AGB) & Dimond Park Aquatic Center (DPAC) will end reservations and resume drop-in recreation on January 19 with a maximum capacity of 50 for DPAC and 30 for AGB; visit juneaupools.org for the latest schedules. The fitness area, locker rooms, and showers are open. Sauna, hot tub, slides, and play features remain closed; no group programs or lessons will be offered.
  • Treadwell Ice Arena: Treadwell will have open skates every Friday 3 p.m. – 4 p.m. beginning January 22. Reservations are required. Guests are encouraged to bring their own skates and helmets, but skate rentals are available and included in admission. Maximum capacity on ice is 20; maximum capacity in the building is 50. For more information, go to juneau.org/parks-recreation/treadwell-arena.
  • Zach Gordon Youth Center: Zach Gordon Youth Center will allow a maximum capacity of 35. For more information, go to juneau.org/parks-recreation/zach-gordon/zgyc.
January 12th, 2021|

Permit Center reopens to walk-in customers

Beginning Tuesday, May 26, the City and Borough of Juneau Permit Center will be open for in-person interaction with customers. The Permit Center has installed sneeze guards at the permit desks, social distancing markers are in place, and sanitation measures of high touch surfaces continue.

Customers are encouraged to continue submitting plans digitally, and a USB port will be available for downloads of large files in the Permit Center.

In-person pre-application meetings, available by appointment, will take place in a large conference room to provide for social distancing, or Permit Center staff can arrange a teleconference at the customer’s request. Inspections will continue as normal and CBJ continues to ask that inspectors are given adequate space during inspections.

For information on permit applications, plan submittals, and pre-application meetings, visit the Community Development Department website.

For Building Division questions, call 586-0770 or email [email protected]. For Planning and Land Use questions, call 586-0715 or email [email protected].

The public is welcome to do business with CBJ online, by email or phone, through mail or drop box. When interacting with CBJ staff in person, the public is strongly encouraged to maintain a 6-10 foot distance and to wear a cloth face covering. If you are feeling sick with even mild symptoms, stay home and call either your primary health care provider or Juneau’s COVID-19 Screening Hotline at 586-6000, 8 a.m. to 5 p.m. daily.

May 22nd, 2020|

Permit Center taking phone calls and emails only

To mitigate the spread of the novel coronavirus disease (COVID-19), as of Monday, March 23, the City and Borough of Juneau Permit Center will discontinue face-to-face interaction with customers and begin receiving permit applications digitally through email and phone. Pre-application meetings will be available by appointment over the phone. Permit Center staff will assist customers unaccustomed to emailing plans or filling out applications digitally; please call for assistance.

Inspections will continue at this time, but CBJ asks that all doors to buildings remain open during the inspection; any surfaces the inspector may touch be disinfected prior to their arrival; and the construction professional or homeowner on site remain in a separate area, more than 6 feet from where the inspection is occurring.

For information on permit applications and online submittals, please visit our website at www.juneau.org/community-development.

Permit Center staff will advise you when processes return to “business as usual.” In the meantime, find up-to-date information on CBJ’s response to the COVID-19 pandemic here.

March 21st, 2020|
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