Technology Services

INTERNET CONNECTIONS
The Juneau Public Libraries offers dedicated Internet terminals and wireless networks at all three branches where the public may access the Internet free of charge upon agreeing to our Internet Terms of Use.  Laptops are available for checkout for in-library use to cardholders in good standing.

Due to the nature of networked communications, it would be impractical for the library to exclude access to any networked information source. The responsibility for what is viewed and read is that of the reader, or in the case of minors, the responsibility of the parents or guardians of the minor.

As of July 1, 2012 the Juneau Public Libraries are in compliance with the Children’s Internet Protection Act (CIPA) by employing a low level of content filtering on our internet connections.  This is required by the federal government in order to receive discounts on our telecommunications bills.

INTERNET HELP
The staff at the Juneau Public Library are available to answer your Internet questions:

  • How do I connect to the Internet?
  • How do I find the information I need?
  • How can I retrieve that information in a useable format?

The libraries can be reached by phone during the following hours:

  • Monday to Thursday – 9 a.m. to 8 p.m.
  • Friday – 9 a.m. to 5 p.m.
  • Saturday & Sunday – Noon to 5 p.m.

Reference and Internet help may be reached by:

WIRELESS ACCESS (WIFI)
The Juneau Public Libraries offers wireless internet access at all three branches.

Wireless Terms of Use Agreement

MEDIA SERVICES
The library provides a variety of audiovisual equipment and media services for library users. Some are available for checkout while others may be used only in the library.

Equipment available for use within the libraries include:

  • Laptop computers
  • Videoconferencing equipment
  • Scanners
  • Printers
  • Teleconferencer (Downtown)
  • Photocopiers

VIDEOCONFERENCING 
The Juneau Public Libraries offer Meeting Owl videoconferencing devices at all three library branches.  Library users must bring their own computers or devices with videoconferencing software (Zoom, Teams, etc.) to run them with; library laptops do not contain this software.

The wall-mounted screens in the meeting rooms may be connected to a laptop and/or digital document camera for in-room presentations.  VGA and HDMI cables are supplied; adapters for Macs or other connections are not.  The screens’ remote control and instructions can be borrowed from the library front desk.