The CBJ has contracted ComPsych® to provide employees and their families with support, resources, and information on a confidential basis—at no charge. Through this benefit employees and all household members (regardless of their benefit status) are eligible to receive on demand telephone counseling, as well as up to 6 free sessions per issue with a local counselor.
To get started, visit the ComPsych® website, or to speak with a ComPsych representative by calling 1-800-295-9059 (TDD: 1-800-697-0353). When you call or set up your online account use the following information:
- Company: City of Juneau
- Company ID: CITYJEAP2.
For more urgent situations, you can call and speak to a counselor on the phone immediately, 24/7.
If you wish to work with a local counselor for your 6 free sessions per issue, when you call you can either ask if a specific counselor you have in mind is contracted with them, describe your situation and receive a list of recommended counselors based on the issue, or ask for the full list of contracted counselors and choose from it.