Employee Assistance Program –

The CBJ has contracted Magellan to provide employees and their families with support, resources, and information on a confidential basis—at no charge. Through this benefit employees and all household members (regardless of their benefit status) are eligible to receive on demand telephone counseling, as well as up to 5 free sessions per issue with a counselor- in person or via telehealth.

To get started…

• Give them a call at 1.800.424.4039 and get connected with the right resource or professional.
• Visit the member website at MagellanHealthcare.com and set up a new account to complete the simple onboarding process. You’ll need to enter your name, physical address and company information, as well as answer a few questions, to complete registration. You can search for a provider without logging in, but to access all services and information, you will need to have an account and sign in. Having an account also allows the member dashboard to populate with events, services and resources that pertain to your needs.
• When calling or setting up an online account, your organization is the City and Borough of Juneau

If you wish to work with a local counselor for your 5 free sessions per issue, when you call you can either ask if a specific counselor you have in mind is contracted with them, describe your situation and receive a list of recommended counselors based on the issue, or ask for the full list of contracted counselors and choose from it.