The upcoming UAB Meeting on Thursday, June 8 has been cancelled. The next meeting is scheduled for Thursday, July 13 at 5:15 p.m. via Zoom Webinar or in person at the Water Utility Shop (2520 Barrett Avenue).
See the complete CBJ public meetings calendar at juneau.org/calendar.
For more information, contact the CBJ Utilities Division at 907-586-0393.
Please be aware that there will be a utility rate increase effective July 1. The City and Borough of Juneau Assembly, in August of 2019, approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility Rates page.
Please expect the changes to your billing statements. All Bill-Pay customers will need to update their accounts to reflect the new rates in order to stay current. Following the July 1 increase, there will be a subsequent 2% increase in July 2024.
These increases keep pace with inflationary cost increases. Revenue generated goes toward costs for operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation (ADEC) loans, and capital projects directed at failing infrastructure or regulatory compliance. See relevant adopted ordinances and associated documents on the Historical Rate Information page.
For more information, contact the Utility Office at (907) 586-0898, extension 4201.
CBJ crews have successfully fixed the main pump at the Douglas Island Lift Station.
The pump is back on line and providing the necessary pressure to transport wastewater from Douglas Island over the bridge to the Juneau Douglas Wastewater Treatment plant. CBJ ceased discharging wastewater to the channel around 1 p.m.
Improvements to this lift station are a high priority for the Utility and both the Douglas Island and Outer Drive Lift Stations are scheduled for complete rehabilitation—including pump replacement—in 2024.
A CBJ Utility wastewater lift station located at the base of the Juneau Douglas bridge on the Douglas side is currently experiencing pump failure resulting in discharge outside the system. CBJ crews are responding.
Both the main pump and back-up pump have failed due to insufficient head pressure. As a result, the system is discharging wastewater on the beach. There are no visible solids. A second pump is en route to the site.
This lift station pumps wastewater from South Douglas homes to the Juneau Douglas treatment plant on Thane.
CBJ crews are taking active steps to resolve the issue and DEC has been notified.
With freezing temperatures forecast in the coming days, now is a critical time to take important preventive steps to keep your water pipes from freezing. Water pipes that are not properly insulated or maintained are at risk of freezing and/or bursting—an event that could leave you without running water as well as cause flooding and damage to your home or business.
To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventive measures:
In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.
The Emergency Water Turn-Off contact is (907) 586-0393 Monday-Friday, 8:00 a.m. to 4:30 p.m. or (907) 586-2165 after hours.