February paper utility bills will not include return envelope

If you’re a CBJ utility customer who receives their utility bill in the mail, please note that your upcoming bill will not include a return envelope. CBJ apologizes for the inconvenience.

Payments can be made at the CBJ Cash Office, by mail, at CBJ drop boxes, or through Invoice Cloud invoicecloud.com/cityandboroughofjuneauak. If you’re paying by mail or drop box, please use your own envelope. Thank you.

As a reminder, CBJ Utilities offers a paperless option. If you’re interested in going paperless, sign up here.

For more information, contact Utility Billing at 907-586-0898 ext. 4201 or [email protected].

 

 

 

March 2nd, 2022|

Utility Advisory Board Meeting Cancellation

The upcoming Utility Advisory Board meeting on Thursday, December 9 is cancelled. The next meeting is scheduled for Thursday, January 13 at 5:15pm via Zoom Webinar or in person at the Water Utility Shop (2520 Barrett Ave.).

For more information, contact the CBJ Utilities Division at 907-586-0393.

 

December 3rd, 2021|

How to prevent frozen water pipes

Colder temperatures mean your water pipes are at risk of freezing. If your water pipes are not properly insulated or maintained, you could be at risk of being without running water during a freeze-up or a pipe bursting and causing flooding and damage to your home or business. To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventative measures:

  • Leave a pencil-thin trickle of water running in the sink to keep water circulating
  • Ensure crawl space vents are closed
  • Ensure pipes are properly insulated
  • Ensure heat tapes are plugged in and functioning
  • Turn off hose bibs, disconnect any hoses, and ensure they are properly insulated

In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.

The Emergency Water Turn-Off contact is 907-586-0393 Monday-Friday, 8 a.m. to 4:30 p.m. or 907-586-2165 after hours.

 

November 12th, 2021|

Cordova Street on Douglas closed for repair work; Capital Transit adjusts route

The City and Borough of Juneau continues to make repairs to a water main that broke earlier this week on Cordova Street on Douglas. Due to this, Cordova Street is closed. All traffic will be diverted through Nowell Avenue and Fairbanks Street. In addition, there is no Capital Transit service on Cordova Street. Riders are asked to please wait for the bus at the Breeze In stop.

CBJ anticipates the road closure for the remainder of the day with normal traffic patterns returning early this evening.

For more information on the water main break, contact Utility Operations Superintendent Brian McGuire at 907-586-0393 ext. 4255 or [email protected]. For more information on Capital Transit, call 907-789-6901.

November 4th, 2021|
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