Water shutoff in Crow Hill Drive area October 13

Water service in the Crow Hill Drive area will be shut off from 8 a.m. to 5 p.m. on Friday, October 13, as construction on the Crow Hill Drive Resurfacing & Rehabilitation project takes place.

The shutoff will affect customers in the area between Lawson Creek and Chatham Place, including Creek Street, Great Western Street, Lawson Creek Road, Raven Road and Orca Point Apartments. Please check your residence for a notification letter if you live in this area.

Please check your appliances and heating system and take any precautions noted in the owner’s manual to make sure that they will not be damaged from lack of water. CBJ and Admiralty Construction appreciate your patience during this interruption.

If you have questions, please contact the CBJ Water Utility at (907) 586-2165 for weekend/after-hours support or Admiralty Construction at (907) 780-3555.

October 12th, 2023|

October 12 Utility Advisory Board meeting cancelled

The upcoming UAB Meeting on Thursday, October 12 is cancelled. The next meeting is scheduled for Thursday, November 9 at 5:15 p.m. via Zoom Webinar or in person at the Water Utility Shop (2520 Barrett Avenue).

For more information, contact the CBJ Utilities Division at 907-586-0393.

For a complete list of CBJ public meetings, see juneau.org/calendar.

October 11th, 2023|

Diesel fuel identified in downtown Juneau sewer system

On September 7, 2023, the CBJ Utility noted an aroma of diesel in the wastewater collections system in the Juneau downtown area and at the Juneau/Douglas waste treatment facility. At the same time, downtown businesses also reported the fuel smell directly to the Alaska Department of Environmental Conservation (ADEC).

The CBJ Utility and ADEC immediately launched a joint field investigation to find and isolate/mitigate the source of the diesel entering the sewer system. While a potential source was quickly identified, subsequent and continuing reports of diesel aromas from downtown business owner/operators and the Utility suggest that there may still be an active leak occurring.

Diesel in the CBJ sewer system poses significant risks to human health and infrastructure, interferes with the waste treatment process, and jeopardizes our fisheries and environment.

If you are aware of any leaking fuel tanks or pipes, or know of any other possible sources of fuels that may be discharging to our drainage and sewer systems, please contact ADEC’s office of Spill Prevention and Recovery (SPAR) immediately:

For more information, please contact Chad Gubala at [email protected] or (907) 586-0393.

September 13th, 2023|

Reminder: Water & Sewer Utility Rates Increased July 1

This is a reminder that utility rates increased effective July 1. The City and Borough of Juneau Assembly, in August of 2019, approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility Rates page.

Please expect these changes to your upcoming billing statements. All Bill-Pay customers will need to update their payment amount through their banking institution in order to stay current. There will be an additional 2% increase in July 2024.

These increases help with inflationary cost increases. Revenue generated goes toward costs for operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation (ADEC) loans, and capital projects directed at aging infrastructure or regulatory compliance. See relevant adopted ordinances and associated documents on the Historical Rate Information page.

For more information, contact the Utility Office at (907) 586-0898, extension 4201.

July 31st, 2023|

North Douglas Water Shutoff Scheduled for July 18

The CBJ North Douglas water main will be shut off from 9 a.m. to 3 p.m. on Tuesday, July 18, while it is relocated due to construction on North Douglas Highway. The shutoff will affect customers north of Wee Burn Drive in Bonnie Brae.

Customers are advised to take proper precautions (as noted in most owner manuals) to prevent damage to their appliances and/or water heating systems.

If you have questions about this water shutoff, please contact CBJ Utilities Engineer Alan Steffert at (907) 586-0800 ext. 4190 or [email protected].

July 14th, 2023|
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