• CBJ is offering emergency shelter at the former Floyd Dryden Middle School Building (3800 Mendenhall Loop Road) to those impacted by potential flooding. The shelter hours have been extended through Tuesday afternoon.

• Residents who need assistance with long-term sheltering should contact [email protected]. We will do our best to connect you with available resources.

Please stay away from flood-impacted areas if at all possible to allow response crews to work unobstructed. Your cooperation is deeply appreciated.

Damage Assessment:

• The CBJ Building Official is in the field today.  Please e-mail [email protected] if you would like assistance from the Building Official on determining whether your building is not safe.  In the interim, please see these resources linked below.  The Red Cross will provide assistance in the coming weeks to help do the formal Damage Assessment documentation.
  • Returning Home After A Flood: FEMA provides the following practical recommendations and safety precautions for residents returning home after a flood.
    • Returning Home After a Flood_FEMA (PDF)

• Homeowners experiencing flood damage are encouraged to check FEMA’s informational booklet Repairing Your Flooded Home for step-by-step advice to help clean up and rebuild.

• Residents who have experienced damage or displacement are encouraged to read through a recovery checklist of steps to take about insurance, mortgage, utilities, and more.

• Residents who have loose or spilling fuel tanks and/or other hazardous spill situations should contact the Alaska Department of Environmental Conservation Spill Prevention and Response hotline at 1-800-478-9300, or report a spill via their website at https://dec.alaska.gov/spar/.
  • DEC staff are in the field responding to reports of spills and odors in the impacted neighborhoods.

CBJ is coordinating disaster debris removal efforts similar to those provided in 2023 at no cost to residents. Please keep an eye out for further details on this page and via the CBJ Newsroom and Facebook page.

In the meantime…

• If you must remove damaged items from your home, please bag the waste before placing it in the right-of-way (ROW)

• The landfill is open during regular hours – there are no special hours for disaster debris removal (https://www.wmnorthwest.com/landfill/capitol.htm)
  • Commercial customers: 7am-4pm Monday – Friday; Saturday 8am – 12pm; Sunday closed
  • Residential customers: 8am – 4pm Saturday
  • Rates for Household waste AND Construction & Demolition waste:
    • $215/ton with a minimum charge of $153.32;
    • Refrigerators/freezers: $115/unit with a minimum charge of $164

• A whole-hearted thank you to all of the community members who have generously offered to assist with recovery.
• CBJ is partnering with United Way for volunteer coordination. If you have time or resources and are wishing to volunteer to fellow residents or if you are in need of support, please fill out the form at bit.ly/juneau-flood.

• Please send questions and non-emergency reports to [email protected]. For those without access to email, contact the City Manager’s Office at 907-586-5240.
• Please limit calls to 911 or JPD dispatch to emergencies only, so that emergency responders are able to continue assisting the community.
• For more information and data, follow National Weather Service Juneau on Facebook, visit the NWS Suicide Basin monitoring page at www.weather.gov/ajk/suicideBasin, or see the NWS Mendenhall River gauge at water.noaa.gov/gauges/MNDA2.

On August 7, the CBJ Assembly passed Resolution 3036(b) confirming the declaration of local emergency and requesting state and federal assistance.

The Mendenhall River banks remain highly unstable. All individuals are strongly advised to stay away from the river to ensure their safety.

• The Juneau Community Foundation has announced that they are accepting applications for relief assistance from those negatively impacted by the glacier outburst flooding through December 31, 2023. Information and application forms are available on the Mendenhall Flood Relief Fund webpage.

• The Governor has issued a declaration of emergency and the State of Alaska is now accepting applications for individual assistance. Apply now through October 9 at ready.alaska.gov/Recovery/IA or call 1-844-445-7131 (Monday – Friday 8 a.m – 4 p.m.). The State has shared the following information for residents with disaster damages:
  • 2023 Juneau Suicide Basin Individual Assistance flyer
  • Individual Assistance fact sheet
  • Infographic: Have disaster damages? Take these steps.
  • Infographic: State of Alaska Individual Assistance process

• Local aid organizations are assisting residents impacted by flooding. See Mendenhall Valley Flood Donations and Volunteer Options to find out how to donate or request assistance. Individuals or organizations interested in volunteering should sign up using the United Way of Southeast Alaska form.

• The U.S. Small Business Administration is offering low-interest disaster loans to businesses and residents affected by the flooding. SBA representatives will open a disaster loan outreach center at Dimond Park Aquatic Center from October 10-24. The deadline to apply for property damage is December 5, 2023. The deadline to apply for economic injury is July 8, 2024. Read the SBA’s press release for more details, or see the following fact sheets:
  • SBA Disaster Loans fact sheet
  • SBA Disaster Assistance flyer
  • Infographic: 3 step process

• Homeowners experiencing flood damage are encouraged to check FEMA’s informational booklet Repairing Your Flooded Home for step-by-step advice to help clean up and rebuild.

• Residents who have experienced damage or displacement are encouraged to read through a recovery checklist of steps to take about insurance, mortgage, utilities, and more.

• Residents who have loose or spilling fuel tanks and/or other hazardous spill situations should contact the Alaska Department of Environmental Conservation Spill Prevention and Response hotline at 1-800-478-9300.

• For Real Property Exemption Disaster Relief, please see the guidelines and application.

Please see the CBJ newsroom for the most recent information releases.