Water & sewer utility rates to increase July 1

Please be aware that there will be a utility rate increase effective July 1. The City and Borough of Juneau Assembly, in August of 2019 (Ord. 2019-31 & 2019-44), approved increases to both the water and sewer utility rates. The 2% rate increase will go into effect July 1. Find the new rates on the CBJ Utilities Division’s Current Utility Rates page.

Please expect the changes to your billing statements. All Bill-Pay customers will need to update their accounts to reflect the new rates in order to stay current.

These increases keep pace with inflationary cost increases. Revenue generated goes toward costs for operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation (ADEC) loans, and capital projects directed at failing infrastructure or regulatory compliance. See relevant adopted ordinances and associated documents on the Historical Rate Information page.

For more information, contact the Utility Office at (907) 586-0898, extension 4201.

June 18th, 2024|

Prohibited substances identified in CBJ sewer system

Today, Tuesday, February 13, the CBJ Wastewater Utility received reports of an unfamiliar substance passing through the sewer system. Upon investigation, the utility confirmed large amounts of a foam-like substance at the Mendenhall Wastewater Treatment Plant.

CBJ is now working to identify the source of the discharge. Anyone discharging prohibited materials to our sewer system should halt immediately.

Prohibited substances in the CBJ sewer system pose risks to human health and infrastructure, interfere with the waste treatment process, and jeopardize our fisheries and environment. The public should also be aware that discharging these materials is a violation of the CBJ Sewer Code (75.02.080).

Prohibited substances include any materials that might adversely affect human or ecosystem health, such as fuel, chemicals, flammable materials, and toxic substances. They also include any substance that could interfere with the wastewater treatment or conveyance systems, such as fats, oil, grease, and solids. See CBJ code 75.02.090 for a complete list.

CBJ has notified the Alaska Department of Environmental Conservation of this event.

If you have questions about the sewer system or prohibited substances, please contact the CBJ Utility at (907) 586-0393.

February 13th, 2024|

With more precipitation and rising temps, please help keep drains and hydrants clear

The City and Borough of Juneau Streets Maintenance Division is asking residents to provide assistance with clearing drains on or near their property. With the amount of snow that has fallen, and the forecast for significant additional precipitation and rising temperatures, there is an increase in the risk of flooding due to blocked drains. Any assistance that can be provided in clearing drains is greatly appreciated.

Residents are also asked to please keep fire hydrants clear after shoveling or snow blowing.

To find where storm drains and fire hydrants are located in your neighborhood, check the CBJ storm drain & hydrant map.

For more information, contact CBJ Streets & Fleet Maintenance at (907) 586-5256.

January 22nd, 2024|

CANCELLED: Water Shut-Off to the Mountainside Estates Neighborhood on Thursday, November 30

CANCELLED:  Water Shut-Off to the Mountainside Estates Neighborhood on Thursday, November 30

The water system work in the Mountainside Estates neighborhood that had been scheduled for today, Thursday, November 30, has been cancelled.  The water utility crew has been diverted out the road to complete an emergency repair.  There will be no water shut-off in the Mountainside neighborhood today.

A future information release will go out when the Mountainside work has been rescheduled.

For more information, please contact the Utilities Division at (907) 586-0393.

 

 

 

November 30th, 2023|Tags: |
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