Starting today, July 1, the water and sewer utility rate will increase by 5 percent. Utility users should expect changes to their billing statements and all manual Bill-Pay customers will need to update their accounts to reflect the new rates. AutoPay users will have their payments automatically updated and will not need to take action. Find more information on how to pay for utilities on the utilities payment information webpage. 

The City and Borough of Juneau Assembly approved increases to both water and sewer utility rates in June 2025. Following the 2026 increase, there will be subsequent 5 percent increases in July 2027, July 2028, and July 2029. These increases keep pace with inflationary cost increases. New rates can be found on the water and wastewater rates webpage. 

Revenue generated from these rates will be allocated toward operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation loans, and capital projects focused on addressing failing infrastructure or ensuring regulatory compliance. Learn more about the relevant ordinances at the utilities historical rate webpage. 

For more information about the utility rate increase, contact the Utility Office at 907-586-0898. 

The City and Borough of Juneau Assembly approved increases to both water and sewer utility rates in June 2025. The 5 percent utility rate increase will go into effect on July 1, 2026. New rates can be found on the water and wastewater rates webpage.  

Utility users should expect changes to their billing statements. All manual Bill-Pay customers will need to update their accounts to reflect the new rates to stay current. AutoPay users will have their payments automatically updated and will not need to take action. Find more information on how to pay for utilities on the utilities payment information webpage.  

Following the 2026 increase, there will be subsequent 5 percent increases in July 2027, July 2028, and July 2029. These increases keep pace with inflationary cost increases. Revenue generated from these rates will be allocated toward operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation loans, and capital projects focused on addressing failing infrastructure or ensuring regulatory compliance. Learn more about the relevant ordinances at the utilities historical rate webpage.  

For more information about the utility rate increase, contact the Utility Office at 907-586-0898.