Utilities – Page 12 – City and Borough of Juneau

Annual water system flushing to start end of July

Beginning the week of July 30, the City and Borough of Juneau Water Utility will begin flushing the water distribution system. This is an annual practice that ensures water quality stays clean, free of sediment, dirt and other deposits.

The work – scheduled to continue over the next few months – will begin downtown, continue north to the hospital, cross over to Douglas, then on to the Lemon Creek area, proceeding to the Valley, and then out to the Tee Harbor area. Work will occur between 8 a.m. and 4:30 p.m., Monday through Friday, and will be tentatively completed by mid-October.

Customers may encounter water discoloration or minor disruptions in service. To clear the discoloration, first wait until the work crew leaves the area, then run the cold water tap (preferably in your bathtub) until the water runs clear.

Please watch for crews working in the roadway, use caution, and obey traffic controls.

CBJ apologizes for any inconvenience this may cause. For more information, contact the CBJ Utilities Administration at 586-0393. For after-hours emergencies, call 586-2165.

July 19th, 2018|

Reminder: Utility rates going up July 1

Please be aware that there will be a utility rate increase effective July 1. The City & Borough of Juneau Assembly approved incremental increases to both the water and wastewater rates on June 6, 2014. Per the ordinance, the next rate increase will go into effect July 1, 2018. Find the new rates here: juneau.org/engineering-public-works/utilities-division/rates

This notice serves as a reminder to the community that the next rate increase will be going into effect and to expect the changes in your billing statements. As a reminder, all Bill-Pay automated customers will need to update their accounts to reflect the new rates in order to stay current.

The Utilities Office thanks you for your patience through this process and appreciates the opportunity to serve your water and wastewater needs.

For more information, contact the Utility Office at 586-0995.

June 7th, 2018|

Utility rate increase effective July 1

The City & Borough of Juneau Assembly approved incremental increases to both the water and wastewater rates on June 6, 2014. Per the ordinance, the next rate increase will go into effect July 1, 2018. Find the new rates here: juneau.org/engineering-public-works/utilities-division/rates

This notice serves as a reminder to the community that the next rate increase will be going into effect and to expect the changes in your billing statements. As a reminder, all Bill-Pay automated customers will need to update their accounts to reflect the new rates in order to stay current.

The Utilities Office thanks you for your patience through this process and appreciates the opportunity to serve your water and wastewater needs.

For more information, contact the Utility Office at 586-0995.

May 1st, 2018|

Prevent Frozen Water Pipes!

To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventative measures:

Leave a pencil thin trickle of water running in the sink to keep water circulating.
Ensure crawl space vents are closed.
Ensure pipes are properly insulated.
Ensure heat tapes are plugged in and functioning.
Turn off hose bibs, disconnect any hoses, and ensure they are properly insulated.

In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.

November 14th, 2017|