Utilities – Page 12 – City and Borough of Juneau

Utility rate increase effective July 1

The City & Borough of Juneau Assembly approved incremental increases to both the water and wastewater rates on June 6, 2014. Per the ordinance, the next rate increase will go into effect July 1, 2018. Find the new rates here: juneau.org/engineering-public-works/utilities-division/rates

This notice serves as a reminder to the community that the next rate increase will be going into effect and to expect the changes in your billing statements. As a reminder, all Bill-Pay automated customers will need to update their accounts to reflect the new rates in order to stay current.

The Utilities Office thanks you for your patience through this process and appreciates the opportunity to serve your water and wastewater needs.

For more information, contact the Utility Office at 586-0995.

Prevent Frozen Water Pipes!

To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventative measures:

Leave a pencil thin trickle of water running in the sink to keep water circulating.
Ensure crawl space vents are closed.
Ensure pipes are properly insulated.
Ensure heat tapes are plugged in and functioning.
Turn off hose bibs, disconnect any hoses, and ensure they are properly insulated.

In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.