The City & Borough of Juneau’s registration requirement for short-term rental operators will go into effect on Sunday, October 8. Please be aware that by law operators who do not register their properties will be subject to a penalty of $25 per day. All short-term rental operators are encouraged to complete their registration as soon as possible to bypass easily avoidable fines.

Register online by filling out an easy 5-10 minute form at shorttermrentals.ci.juneau.ak.us, or download a pdf and submit it to the CBJ Sales Tax Office by email, postal mail, or in person.

On July 10, the CBJ Assembly adopted Ordinance 2023-26(c)(am), requiring short-term rental operators to register their properties with the CBJ Sales Tax Office. This step will help the city better communicate with rental operators, ensure fair and equitable sales tax compliance, and measure the impact of short-term rentals on the availability of housing in Juneau.

For more information, visit the Short-Term Rental Program webpage for more information about the program, including frequently asked questions, or contact the CBJ Sales Tax Office at [email protected] or (907) 586-5215 ext. 4901.

2023 property tax payments are due on Saturday, September 30. Please note that the deadline falls on a Saturday this year; it does not move to the next business day. Property tax payments must be received or postmarked by September 30 to be considered timely. Payments received or postmarked after September 30 will be considered late and will incur late fees.

Property tax payments can be submitted:

• By mail to CBJ Treasury, 155 South Seward St., Juneau, AK 99801
• By cash or check in person at City Hall during regular business hours (see below) *Credit cards are not accepted when paying in person
• Dropped in one of the City’s three dropbox locations at Super Bear IGA, Foodland IGA, or City Hall
• By eCheck or credit card online through InvoiceCloud *Credit card transactions are subject to a convenience fee; there is no additional fee to pay by eCheck

Your mortgage lender may be paying your property taxes on your behalf. Note that many lenders do not make tax payments until close to the due date. Talk to your lender if you are unsure they will make a payment, or check your balance on InvoiceCloud. CBJ cannot confirm if a lender intends to make a payment on your behalf.

Please be aware that CBJ will no longer initiate a direct debit for property tax bills. If you previously had a property tax auto pay set up through CBJ, you will need to set up your scheduled payment with InvoiceCloud.

Extended Cash Office Hours

The CBJ Cash Office, located on the first floor of City Hall off Seward Street, will be open for extended hours the last week in September:

Monday – Friday, September 25-29: 8 a.m. – 5:30 p.m.
Saturday, September 30: 10 a.m. – 2 p.m.

Postmarks

CBJ Property Taxes submitted by mail must have a United States Postal Service (USPS) postmark dated on or before September 30, 2023, to avoid late fees and penalties. Taxpayers who send their payments by mail are cautioned that the USPS only postmarks certain mail depending on the type of postage used and may not postmark on the same day the item was deposited in the mail by the sender. If a payment is received after the deadline with a late or missing postmark, the payment is considered late, and penalties will be added to your bill. Visit juneau.org/finance/understanding-postmarks for more information. Avoid any postmark confusion and pay online with InvoiceCloud.

CAUTION: Online bill payments made through online banking systems (for example, via a “Bill Pay” tool in the taxpayer’s personal banking account) are often sent by bulk mail using a permit imprint and do not include a postmark. These payments can take up to two weeks or more to reach our office and will be considered late if received after September 30th.

If you have questions regarding payment of your property taxes, contact the Treasury Office at [email protected], or call (907) 586-5215 ext. 4907. Please include your parcel number or the physical address that specifically identifies your property with any inquiries.

The City and Borough of Juneau has launched an easy online form to register short-term rental properties with the city. The form takes 5-10 minutes to complete and can be found at shorttermrentals.ci.juneau.ak.us.

On July 10, the CBJ Assembly adopted Ordinance 2023-26(c)(am), requiring short-term rental operators to register their properties with the CBJ Sales Tax Office. This step will help the city better communicate with rental operators, ensure fair and equitable sales tax compliance, and measure the impact of short-term rentals on the availability of housing in Juneau.

Registration is fast and easy, consisting of basic information like State of Alaska business license number, property location, and rental capacity. The form can be filled out on a computer or mobile phone. You can also download a pdf and submit it to the CBJ Sales Tax Office by email, postal mail, or in person.

The registration requirement goes into effect on October 8, 2023. Please be aware that by law includes a non-compliance penalty of $25 per day. All short-term rental operators are encouraged to complete their registration as soon as possible to bypass easily avoidable fines.

Questions? Visit the Short-Term Rental Program webpage for more information about the program, including frequently asked questions.

The City and Borough of Juneau Assessor’s Office conducts inspections of various taxable properties within the borough between April and October every year. With about 12,000 taxable parcels throughout Juneau, the Assessor’s Office divides the borough into neighborhoods, which are inspected every five years. From now until October, the Assessor’s Office is inspecting properties in the Glacier Spur, Northeast Valley, Out the Road, Thane, Tee Harbor, and Twin Lakes neighborhoods. Switzer mobile home park will also be canvassed during this time period.

The canvass process involves an exterior inspection of a property, including taking photos from various angles, verifying measurements, and examining the property’s condition in order to provide a value for tax purposes. If you have questions regarding the identity of Assessor’s Office staff, please request to see their Assessor’s Office identification.

State law (AS 29.45.150) requires that all taxable properties within a municipality are systematically reviewed and updated by the assessor. In 1993, the Juneau Assembly passed a resolution establishing a five-year cycle of reevaluation.  For more information, contact the Assessor’s Office at (907) 586-5215 ext. 4906.