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Starting May 3, CBJ moving to new phone system; some numbers will change

April 30, 2021 – FYI

Starting this Monday, May 3, many City and Borough of Juneau Departments and facilities are moving to a new phone system. While contact numbers for most departments and facilities will not change, the public will notice significant changes when trying to reach offices within the Finance Department, as well as directly contacting individual CBJ employees.

The Finance Department’s main number is still 586-5215, which will allow the public to contact any office within the department. Here’s how to directly reach various Finance offices starting May 3:

  • Sales Tax 586-5215 ext. 4901
  • Accounts Payable 586-5215 ext. 4903
  • Cash Office 586-5215 ext. 4905
  • Assessor Office 586-5215 ext. 4906
  • Accounts Receivable 586-5215 ext. 4907
  • Collections 586-5215 ext. 4908
  • Purchasing 586-5215 ext. 4910

Please also note: The majority of contact numbers to reach individual CBJ employees will change as well. To find the correct contact information for a particular employee, the public can still use the CBJ Staff Directory search bar on juneau.org/contact-directory. As of Monday, May 3, updated contact information will be available there.

For more information, contact the City Manager’s Office at 586-5240.