Passenger Services
Arrivals & Departures
Terminal Maps
Construction
Alaska Airlines
www.alaskaair.com
907-789-9539
No Fax
Alaska Seaplanes
www.flyalaskaseaplanes.com
907-789-3331
907-463-4453
Coastal Helicopters
www.coastalhelicopters.com
800-789-5600
907-789-7076
Delta Air Lines
www.delta.com
907-586-1092
No Fax
Island Air Express
www.islandairx.com
888-387-8989
Fax: 888-529-8837
NorthStar Trekking
www.northstartrekking.com
907-790-4530
907-790-4419
Temsco Helicopters
www.temscoair.com
907-789-9501
No Fax
Ward Air
www.wardair.com
800-789-9150
No Fax
Transportation Security Administration – TSA Cares 1-855-787-2227 (Weekdays 8 a.m. to 11 p.m. ET/Weekends/Holidays 9 a.m. to 8 p.m. ET) — Travel assistance for persons with disabilities or medical conditions. Call 72 hours ahead of travel.
For information about ADA public notice, ADA complaint procedure and ADA committee, see: https://juneau.org/manager/ada-information
The Juneau International Airport ADA Accessibility Transition Plan is part of the City & Borough of Juneau’s overall ADA Plan and may be found at: Juneau International Airport ADA Transition Plan plus Appendices February 2020.
Frozen/refrigerated and baggage storage is available (on a limited basis) at Alaska Seaplanes on the main level of the airport terminal. Cost per item is $20.00/day dry and $30.00/day freezer/cooler.
The TSA website specifically outlines what can and cannot be taken on your flight. Contact your airline for additional carry-on and weight restriction.
Bus/Shuttle Services
Mass transit is available through the City and Borough of Juneau’s public transit system, Capital Transit.
- Capital Transit (907) 789-6901 $2.00/Ride (limited space)
Additional shuttle service is provided in the form of hotel transfers. Please contact your hotel for pick-up schedule.
Driving Directions from Downtown Juneau:
Take Egan Expressway to the Glacier Highway exit at McDonalds. Turn left on Glacier Hwy. Turn left at Shell Simmons Dive. Follow Shell Simmons until you see the airport.
Limousine Service
- Juneau Limousine (907) 463-5466
Rental Cars
- ALAMO/NATIONAL/ENTERPRISE Car Rental (907) 789-9814
- AVIS Car Rental (907) 789-9450
- BUDGET Rent A Car (907) 790-1086
- HERTZ Car Rental (907) 789-9494
Ride Share
Taxi Service
- Capital Cab (907) 586-2772
- EverGreen Taxi (907) 586-2121
- Glacier Taxi Tours (907) 796-2300
- Juneau Taxi & Tours (907) 790-4511
Stolen Items
If you need to file a police report for insurance purposes or you believe your item was stolen follow the link below:
Lost Items
- If the item was lost on an airplane please contact the specific airline (see the ‘Airline Information’ toggle in this list for contact information).
- If the item was left while at TSA please contact TSA at 907-771-2935 or go to TSA.gov.
- If the item was left elsewhere in the airport, use this form to report the loss:
Holding time for lost items is 90 days
Short- and long-term parking are available directly in front of the terminal building. Short-term parking allows for 15 minutes of FREE parking. Both short- and long-term parking offer several handicap accessible spaces.
Republic Parking Systems (907) 789-2343 (Use of REEF App costs $.50/Use)
- Short Term Public Parking: 0 – 15 min. Free
- 16 – 60 min. $3.00
- each extra hr. $2.00
- No Maximum Rate
- Long Term Public Parking:
- Daily Rate: $16/day
CELL PHONE WAIT LOT – A lot located next to Alaska Industrial Hardware and Shell Simmons Drive is available for people waiting for their arriving passengers. The arriving passenger should disembark, collect their luggage, and then call the driver’s cell phone to be picked up at the terminal curbside. This will stop the need to drive around the airport loop while waiting for an arriving passenger. The public is reminded that there is no waiting along the curb in the loading/unloading zone, and short term parking is available in the parking lot with the first 15 minutes free of charge.
The Juneau International Airport requires that all pets be in kennels or leashed while in the airport terminal. Pet relief areas are located next to the rental car parking lot and at the end of the north terminal. Please use the bags provided to clean up after your pet.
Tailwind Concession
Tailwind Concession offers a wide selection of food and hot and cold beverage options, including alcohol, on the non-secure side of screening. All airport guests, travelers and workers may enjoy the sit down dining experience or “grab and go” convenience. Healthy, delicious snack and meal items served by friendly staff makes dining at the Juneau Airport a pleasant and accommodating part of your travel itinerary.
HOURS OF OPERATION:
Outside Security:
Café/Bar: 9:30 a.m. – 5:30 p.m. (Monday through Friday)
Tailwind Concession (inside departure lounge)
Food, beverage and alcohol service is offered on the secure side of passenger screening. In addition to drip and specialty coffee choices and numerous cold beverage options, travelers in the Departure Lounge can purchase several pizza options, along with a selection of toasted sandwiches. Passengers can purchase food items to consume while waiting for their departure, or to take with them on their flight.
Hours of operation:
Café: 4:30 am-8:00 am 9:00 am-4:00 pm 5:00 pm-8:00 pm
Bar: 12:00 pm-3:00 pm 5:00 pm-8:30pm
Hummingbird Hollow Gift Shop
Hummingbird Hollow Gift Shop is a Juneau-owned business of Kristi Elliott and Tom Gallagher. The airport gift shop features a wide selection of items for gift giving, souvenirs and traveler essentials. It is conveniently located across from baggage claim on the first level of the terminal and open year round seven days a week to meet the needs of travelers and local shoppers.
Hours of operation:
4:00 am – 7:30 pm daily
(907) 789-4672 phone
[email protected]
Juneau International Airport is a non-smoking facility. This ban includes electronic smoking devices. No smoking is allowed inside the terminal building. No smoking is allowed in front of the terminal building or along the curb.
There are two covered designated smoking areas located in front of the north end of the terminal and near the rental car parking lot.
If you believe that you or an individual that you or your organization represents has been discriminated against because of your race, color, creed, sex, age or national origin, , including limited English proficiency (LEP), by programs or activities at the Juneau International Airport, you may contact the Title VI coordinator to file a complaint on the attached form or mail your letter to: Airport Manager, ATTN: Title VI Coordinator, Juneau International Airport, 1873 Shell Simmons Dr. #200, Juneau, AK 99801.
To file a complaint, see:
Follow these links to view the:
Visitor information is provided by the Travel Juneau. The information desk is located on the first floor near the baggage claim carousel. Brochures for attractions, hotels and excursions are available year round in the information center.