Reminder: Utility rate changes went into effect July 1

Please be aware that a 2 percent utility rate increase went into effect on July 1. The City and Borough of Juneau Assembly, in August of 2019, approved increases to both the water and sewer utility rates. Find the new rates here.

Please expect the changes to your billing statements. All Bill-Pay automated customers will need to update their accounts to reflect the new rates in order to stay current.

Following the July 1 increase, there will be subsequent 2 percent increases in July 2022, July 2023, and July 2024. These increases keep pace with inflationary cost increases. Revenue generated goes toward costs for operating and maintaining major water and wastewater infrastructure systems, debt financing from Alaska Department of Environmental Conservation (ADEC) loans, and capital projects directed at failing infrastructure or regulatory compliance. See relevant adopted ordinances and associated documents here.