Finance – City and Borough of Juneau

Applications Open for 2026 Senior Citizen Hardship Tax Programs

Applications for two senior citizen hardship tax programs are open. Juneau residents ages 65 and older may qualify for one or both the Senior Citizen Real Property Hardship Exemption and the Senior Citizen Sales Tax Hardship Rebate. Both programs require an annual application, so you must reapply each year. Applications are based on your 2025 gross income level.

More information and applications for both programs can be found online at juneau.org/finance/sales-tax/senior-citizen-tax-benefits.

Senior Citizen Real Property Hardship Exemption

The deadline to apply for the Senior Citizen Real Property Hardship Exemption is April 30, 2026. Contact the Assessor’s Office at 907-586-5215 ext. 4906 or [email protected] for help applying.

Applicants who receive the Senior Citizen Property Tax Exemption may qualify for the Real Property Hardship Exemption if the gross household income for all members of the household falls below 120% of the HUD median income for Juneau. HUD data for 2026 has not been published and is not expected to be released until April; below are the levels for 2025 for reference. Please note that final determinations will be based on 2026 data, so seniors are encouraged to apply even if their gross income exceeds the 2025 levels.

Household Size	Median Income	120% of Median Income
1	$90,100	$108,120
2	$103,000	$123,600
3	$115,900	$139,080
4	$128,700	$154,440
5	$139,000	$179,160

If it’s your first year applying for the Real Property Hardship Exemption, don’t forget to file for your Senior Citizen Property Tax Exemption by March 31, 2026. If you’re not sure which application is which, contact the Assessor’s Office for help. Please be aware that the Assessor’s Office has moved from City Hall to 1208 Glacier Ave.

Senior Citizen Sales Tax Hardship Rebate

The deadline to apply for the 2025 Senior Citizen Hardship Sales Tax Rebate is June 30, 2026. Contact the Sales Tax Office at 907-586-5215 ext. 4901 or [email protected] for help applying.

Applicants ages 65 and older who have established residency in Juneau may qualify for the Hardship Rebate if their gross income falls below 250% of the current Federal Poverty Guidelines for Alaska. Below are the income limits for the 2025 application.

	Individual Applicant	Married Applicants
Gross Income Limit	$49,875	$67,625
Rebate Amount	$325	$650

For more information about the Real Property Hardship Exemption, contact the Assessor’s Office at 907-586-5215 ext. 4906 or [email protected].

For more information about the Sales Tax Hardship Rebate, contact the Sales Tax Office at 907-586-5215 ext. 4901 or [email protected].

March 11th, 2026|

CBJ Community Compass Survey Closes 9 p.m. Today, February 10

The CBJ Community Compass Survey closes tonight, February 10, at 9 p.m. Alaska Time. Community feedback collected through this survey will help inform the CBJ assembly’s budgeting process this spring.

CBJ is providing other opportunities for residents to share input around the city budget. Explore juneau.org/community-compass to join a budget workshop, fill out an additional input form, and learn about the Assembly Listening Session on April 15.

For more information about the CBJ Community Compass survey and outreach, contact the CBJ Communications and Engagement Division at [email protected].

February 10th, 2026|

CBJ Assessor’s and Purchasing Offices Moves Locations Starting February 6

The City and Borough of Juneau (CBJ) Assessor’s office and Purchasing office will move locations starting Friday, February 6 to bring each office closer to their related departments. The Assessor’s office is moving out of City Hall to 1208 Glacier Avenue, and the Purchasing office will move out of 1208 Glacier Avenue into the first floor of City Hall. Mailing address (155 Heritage Way), phone numbers and email addresses will remain the same for both divisions.

While both offices will be available over phone and email during the move, residents contacting the Assessor’s or Purchasing offices should expect slower response times. Residents can connect with either office in their new locations starting Tuesday, February 17 after the President’s Day holiday.

For more information about the move, contact the Assessor’s or Purchasing offices. The Assessor’s office can be reached at 907-586-5215, ext. 4906 or [email protected]. The Purchasing office can be reached at 907-586-5215 ext. 4 or [email protected].

February 3rd, 2026|

Share Your City Budget Priorities at a CBJ Community Compass Workshop

The City and Borough of Juneau (CBJ) invites Juneau residents to take a deeper dive and share their city budget priorities by participating in one of three in-person CBJ Community Compass Workshops offered this February and March. Workshops are open to all, however, space is limited, so residents must sign-up in advance at bit.ly/CBJWorkshop to reserve a spot.

At each CBJ Community Compass Workshop, participants will take a hands-on approach to providing input about the city’s upcoming budgeting process in the face of both challenges and opportunities. Participants will respond to different scenarios that impact the city budget in this collaborative activity and small group discussion. Workshops are expected to run 60 to 90 minutes and all input gathered will be shared with the Assembly.

Workshop Dates and Locations:

Wednesday, February 18 at 5:30 p.m. at Filipino Community Hall (251 South Franklin Street)

Tuesday, February 24 at 5:30 p.m. at Mendenhall Valley Public Library (3025 Dimond Park Loop)

Tuesday, March 3 at 5:30 p.m. at Douglas Public Library (1016 3rd Street)

The CBJ Community Compass Workshops are a part of CBJ’s effort to gather community feedback in support of the Assembly’s budgeting process this spring.

Not able to make it to a workshop? Learn more about additional ways provide your input by visiting juneau.org/community-compass or by emailing your comments to [email protected].

For more information, contact the CBJ Communications & Engagement division at [email protected].

February 2nd, 2026|

Reminder: CBJ property tax payments due September 30

Please be aware that 2025 property tax payments are due on Tuesday, September 30. Property tax payments must be received or postmarked by September 30 to be considered timely. Payments received or postmarked after September 30 will be considered late and will incur late fees.

Property tax payments can be submitted:

By mail to CBJ Treasury, 155 Heritage Way, Juneau, AK 99801
By cash or check in person at City Hall, Monday through Friday, 8:00 a.m. to 4:30 p.m. (Note: Credit cards are not accepted when paying in person.)
Dropped in one of the City’s dropbox locations at Super Bear IGA, Foodland IGA, or City Hall
By ACH/eCheck or Credit Card through the InvoiceCloud online payment portal at http://www.invoicecloud.com/cityandboroughofjuneauak. There is a convenience fee to use a credit card, but it’s free to pay with ACH/eCheck. Set up a recurring payment or schedule payment in advance so you don’t forget!

Your mortgage lender may be paying your property taxes on your behalf. Note that many lenders do not make tax payments until close to the due date. Talk to your lender if you are unsure they will make a payment, or check your balance on InvoiceCloud. CBJ cannot confirm if a lender intends to make a payment on your behalf.

Postmarks

CBJ Property Taxes submitted by mail must have a United States Postal Service (USPS) postmark dated on or before September 30, 2025, to avoid late fees and penalties. Taxpayers who send their payments by mail are cautioned that the USPS only postmarks certain mail depending on the type of postage used and may not postmark on the same day the item was deposited in the mail by the sender. If a payment is received after the deadline with a late or missing postmark, the payment is considered late, and penalties will be added to your bill. Visit juneau.org/finance/understanding-postmarks for more information. Avoid any postmark confusion and pay online with InvoiceCloud.

CAUTION: Online bill payments made through online banking systems (for example, via a Bill Pay tool in the taxpayer’s personal banking account) are often sent by bulk mail using a permit imprint and do not include a postmark. These payments can take up to two weeks or more to reach our office and will be considered late if received after September 30.

Extended Cash Office Hours

To facilitate timely property tax payments, the CBJ Cash Office at City Hall will be open extended hours until 5:30 p.m., weekdays, September 22-30, in addition to Saturday, September 27, 8 a.m. – 10 a.m.

Your Responsibility as a Property Owner

All property owners are responsible for:

Ensuring payment is made on time according to the effective dates listed above.
Identifying and applying payments correctly to each of their parcels.
Paying all taxes, penalties, and interest due, even if the bill was not received.

If you bought or sold property this year, it is the mutual responsibility of the buyer and seller to determine how taxes are prorated. CBJ does not prorate property tax bills.

Manufactured and Mobile Homes

Manufactured homes are generally taxable as real property. Because these sales often occur without traditional financing or title services, CBJ may not be notified of ownership changes. Owners must report any ownership changes to the CBJ Assessor’s Office. Forms are available at: juneau.org/finance/assessor-forms. If you have questions, please contact [email protected], or 907-586-5215 ext 4906.

If you’ve recently purchased a manufactured home and discovered unpaid taxes from the previous owner, contact CBJ Collections at [email protected] or 907-586-5215 ext. 4908. Please include your parcel number or address to help our staff locate your account quickly.

September 3rd, 2025|