CBJ phone lines down, email and online services up

Please be aware that an ongoing ACS network disruption has affected phone service to CBJ offices and facilities. Currently, all phone service is down and CBJ offices cannot be contacted by phone.

The outage began at approximately 9 p.m. Thursday, February 27.

Internet service to CBJ offices and facilities has been restored via leased lines, and CBJ services are generally operating normally. CBJ staff and residents alike may experience delays or hiccups while using CBJ internet services—please be patient when visiting CBJ facilities or accessing CBJ services online.

To contact CBJ departments, please reach out via email. Email addresses are available at juneau.org for most departments and divisions. From the dark blue menu bar near the top of the page, hover over “Departments” then make a selection from the drop-down menu.

Further updates will be provided as soon as information is available.

The latest service updates from ACS are available on Twitter/X at @AlaskaComm or on Facebook at facebook.com/AlaskaComm.