Water – Page 4 – City and Borough of Juneau

Cold weather is here — take these steps to keep pipes from freezing

Cold weather came quickly this year with freezing temperatures forecast in the coming days. Remember that now is a critical time to take important preventive steps to keep your water pipes from freezing. Water pipes that are not properly insulated or maintained are at risk of freezing and/or bursting—an event that could leave you without running water as well as cause flooding and damage to your home or business.

To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventive measures:

Leave a pencil-thin trickle of water running in the sink to keep water circulating
Ensure crawl space vents are closed
Ensure pipes are properly insulated
Ensure heat tapes are plugged in and functioning
Turn off hose bibs, disconnect any hoses, and ensure they are properly insulated

In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.

The Emergency Water Turn-Off contact is (907) 586-0393 Monday-Friday, 8:00 a.m. to 4:30 p.m. or (907) 586-2165 after hours.

October 23rd, 2023|

Water Service Interruption in Crow Hill Drive Area June 17

Water service in the Crow Hill Drive area will be interrupted from 9 a.m. to 1 p.m. on Saturday, June 17, as construction on the Crow Hill Drive Resurfacing & Rehabilitation project takes place.

The shutoff will affect customers in the area between Lawson Creek and Chatham Place, including Creek Street, Great Western Street, Lawson Creek Road, and Raven Road. Please see the service interruption map for details.

Please check your appliances and heating system and take any precautions noted in the owner’s manual to make sure that they will not be damaged from lack of water. CBJ and Admiralty Construction appreciate your patience during this interruption.

If you have questions, please contact the CBJ Water Utility at (907) 586-2165 for weekend/after-hours support or Admiralty Construction at (907) 780-3555.

June 16th, 2023|

Water Service Disruption in Mountainside Drive Area June 8

The CBJ Water Department will be replacing a flow meter in the Mountainside pump station on Thursday, June 8.

This will require a shutdown in the pump station and a disruption of service to homes on Hillcrest Avenue, Mountainside Drive, and all streets above. The shutdown is anticipated to last from 9 a.m. to 3 p.m. Water service may resume earlier if no issues are encountered.

The CBJ Water Utility appreciates your patience and understanding while this important work is completed.

For more information, contact the Water Department at (907) 586-0393.

June 7th, 2023|

System-Wide Line Flushing Begins April 17

Beginning the week of April 17, 2023, the City and Borough of Juneau Water Utility will begin flushing the water distribution system. Work is scheduled to begin downtown, working north to the hospital, crossing over to Douglas, then on to the Lemon Creek area, proceeding to the Valley, and then on out to the Tee Harbor area. This work will continue over the next few months.

Work will occur between 8:00 a.m. and 4:30 p.m., Monday through Friday, and will be tentatively completed by August 31.

Customers may encounter water discoloration or minor disruptions in service. To clear the discoloration, first wait until the work crew leaves the area, then run the cold water tap (preferably in your bathtub) until the water runs clear.

Please watch for crews working in the roadway, use caution, and obey traffic controls. We apologize for any inconvenience this may cause.

For more information, contact CBJ Utilities Administration at (907) 586-0393 or for after-hours emergencies call (907) 586-2165

April 28th, 2023|

As High Winds and Cold Temperatures Approach, Take Steps to Keep Pipes From Freezing

With high winds and freezing temperatures forecast in the coming days, now is a critical time to take important preventive steps to keep your water pipes from freezing. Water pipes that are not properly insulated or maintained are at risk of freezing and/or bursting—an event that could leave you without running water as well as cause flooding and damage to your home or business.

To prevent frozen water pipes, the City and Borough of Juneau recommends the following preventive measures:

Leave a pencil-thin trickle of water running in the sink to keep water circulating
Ensure crawl space vents are closed
Ensure pipes are properly insulated
Ensure heat tapes are plugged in and functioning
Turn off hose bibs, disconnect any hoses, and ensure they are properly insulated

In the event that you do experience frozen pipes, contact a plumber or contractor. CBJ does not have the ability to thaw frozen water pipes.

The Emergency Water Turn-Off contact is (907) 586-0393 Monday-Friday, 8:00 a.m. to 4:30 p.m. or (907) 586-2165 after hours.

Visit the NWS Juneau website at weather.gov/ajk to stay on top of the latest weather conditions.

November 28th, 2022|