WHO WE ARE LOOKING FOR
The Cash Office team is looking for a manager with strong technical skills and experience handling a large volume of daily work.

The applicant is self-motivated and completes work while experiencing frequent interruptions throughout each day.  A successful candidate prioritizes tasks and manages staff schedules to ensure timely and accurate handling of mail and receipts.  A successful Cash Office Supervisor trains and develops staff, identifies skill-building opportunities, and recommends areas for process improvement.  The Cash Office Supervisor maintains expert working knowledge of all Cash Office tasks, and may be required to perform those tasks, if necessary.  The candidate will have a background in managing bank deposit activity, reconciling to general ledger accounts, and researching customer account activity

The Cash Office Supervisor is an effective communicator on the phone, by e-mail or postal mail, and through video conferencing, both within and outside of the Treasury division.

The following experience is highly desired and will be used as part of the selection process:

1. Working with customer payments and application to accounts
2. Experience with corporate banking and general ledger account reconciliation
3. Advanced computer skills in Windows, such as working with Microsoft Excel, Word & Outlook, & Adobe Acrobat
4. Intermediate to advanced experience working with computerized accounting systems
5. Experience with researching and resolving data entry errors and misapplied payments

A good set of secondary qualifications – adding to those above would be:

1. Managing staff and scheduling
2. Intermediate to advanced experience with numerous office machines, such as copiers, calculators, mailing machines
3. Experience with digital organizing and retrieval concepts in a network environment

We are looking for a candidate with energy, clerical accuracy, and mastery of technical accounting concepts who is now ready to expand into a supervisory role.  As a supervisor, the successful candidate will be key in developing and maintaining a work culture geared toward modernization.

WHAT IS IT LIKE TO WORK IN OUR GROUP

This work is fast-paced and diverse with frequent interruptions and public interactions.  As the first point-of-contact for members of the public, the Cash Office helps to direct visitors, which requires a wide variety of knowledge and understanding of CBJ operations. The Cash Office is staffed to ensure availability during regular business hours, and requires punctual attendance with very few unplanned absences.  Tasks and workload must constantly be assessed and prioritized to ensure that revenues are accurately and expediently posted.  The Treasury Division is a dynamic and evolving environment that will require your innovative thinking, willingness to adapt quickly, and flexible mindset.  In return, you will experience a wide variety of duties, the opportunity for growth, and a collaborative team culture.  During the CoVID-19 pandemic, this position has done some teleworking; however, in-person presence is desired for this position, possibly with some room for a combination approach.

DESCRIPTION OF WHAT YOU WILL BE DOING

This working supervisor manages the 5-person Cash Office workgroup, consisting of an Acct Tech I, two Cashiers, and an Office Assistant.  The Cash Office is responsible for recording and depositing receipts, processing incoming and outgoing mail, and responding to inquiries.  The incumbent ensures timely data entry, reviews work for accuracy, monitors daily workflow, and addresses any staff training needs.  The Cash Office team processes a high volume of payments for various CBJ departments using multiple data entry systems, and the work requires a high degree of attention to detail.  The Cash Office Supervisor works independently under the direction of the Banking Officer.  This position reviews current working procedure documents, and works with supervisor to update and maintain accuracy.

The Cash Office Supervisor communicates proper cash handling procedures to various departments, and performs occasional cash-handling audits at various CBJ locations.  The Cash Office Supervisor ensures that departments process and report cash activity in a timely manner, reaches out if department transmittals are missing or inaccurate, and responds to department needs regarding cash and deposit processing.  This position also works closely with the Treasury Cash Accountant for reconciling the daily and monthly deposits.

Typical responsibilities include the following:

• Lead, train and develop Cash Office workgroup which consists of Acct Tech I, Cashier (2), and Office Assistant
• Manage, prioritize and assist with receiving, recording and depositing CBJ’s cash receipts
• Research and respond to customer and department inquiries pertaining to cash receipts
• Monitor bank and credit card activity for corrections and returns, record appropriate activity
• Process adjustments, payment transfers, corrections pertaining to bank deposits.
• Prepare, record and file adjusting journal entries
• Monitor and reconcile various clearing accounts
• Establish, maintain and update Excel forms and logs
• Manage and support various mailroom activities, such as incoming distribution, outgoing postage, handling large mailouts, and allocating postage costs accordingly
• Communicate and collaborate with departments regarding cash handling, processing, and recording of receipts
• Provide backup to Treasury Cash Accountant
• Represent Cash Office in Treasury discussions

DO I HAVE THE QUALIFICATIONS FOR THIS JOB – OUR MINIMUM QUALIFICATIONS

Education:          High School graduation or the equivalent.

Experience:        Three (3) years of progressively technical accounting experience.  Two (2) years of technical accounting experience must have been at the Accounting Technician I or higher within the City & Borough of Juneau or the equivalent elsewhere.*

Substitution:      Four (4) business related courses from an accredited college may substitute for one (1) year of the progressively technical accounting experience on the basis of 3 semester/4 quarter hours per class.*

*Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.

This is a benefited and union represented position.  For more details about benefits, please visit the following web link: https://juneau.org/human-resources/benefits

If you have questions about this position please call Joscelyn Brownlee at (907) 586-5215, Ext 4049.

The City and Borough of Juneau is an Equal Opportunity Employer. The CBJ also complies with Title I of the American’s with Disabilities Act (ADA). Individuals with disabilities, who require accommodation to apply for this position can contact the City & Borough of Juneau Human Resources/Risk Management HR Office at (907)586-0227, via email at [email protected] or written correspondence to 155 South Seward, Juneau, AK 99801.