WHO WE ARE LOOKING FOR

We are looking for someone who:

• Is able to work independently in a fast-paced environment and able to manage multiple priorities, meet deadlines, handle frequent interruptions, and maintain composure
• Has a strong understanding of account reconciliation concepts, general ledger balancing, and electronic accounting systems
• Has strong verbal and written communication skills
• Has attention to detail and strong analytical skills and the ability to interpret data
• Is able to maintain good written procedures, and propose process improvements that increase accuracy and efficiency of the duties
• Is comfortable communicating by e-mail, phone, and in person
• Has excellent computer skills and is knowledgeable in Microsoft Office Suite, especially Word and Excel as well as Adobe Acrobat

WHAT IS IT LIKE TO WORK ON OUR TEAM

As the Accounts Receivable Supervisor, you will serve a key role in the 17-member Treasury team working in a fast-paced, open-office environment that experiences frequent interruptions all while providing exceptional customer service. You will interact with various sub-groups in the Treasury division and throughout CBJ, as well as mentor your direct report. In response to COVID19, you will experience a heavy emphasis on electronic document sharing and storage, learning new processes and modernizing procedures with new technology. The Treasury Division is a dynamic and evolving environment that will require your innovative thinking, willingness to adapt quickly, and flexible mindset. In return, you will experience a wide variety of duties, the opportunity for growth, and long-term stability.

WORKING HOURS AND LOCATION

This position works Monday through Friday 8am – 4:30pm. Your office would be located in downtown Juneau on the first floor of City Hall. Some overtime hours may be required in June for tax billing, or other times, when needed. The occurrence is infrequent.

DESCRIPTION OF WHAT YOU WILL BE DOING

As the Accounts Receivable Supervisor, you will be managing the day-to-day operations of Accounts Receivable including one full-time person who manages the civil citation and parking ticket billing. You will be producing accurate, timely invoices and statements for a wide variety of services and departments, including CBJ’s annual property tax billing. Your oversight and backup for civil citation and parking ticket billing will include filling in during absences.

You will be maintaining customer master records, generating customer invoices, and managing several monthly recurring invoice batches. You will also be reviewing the accounts and aging reports, making inquiries and adjustments, issuing refunds, and adding penalties and interest on delinquent accounts. On an annual basis in June, you will be taking the lead on generating over 13,000 property tax bills. Then subsequent to property tax billing, you will be responsible for processing all tax adjustments calculated by the Assessor’s Office and issuing adjusted tax bills.

You will be fielding a variety of inquiries from the public and billing departments whether by e-mail, phone, or in person and will need to quickly perform the necessary research to provide complete and accurate responses while maintaining composure in the face of conflict. You will be working closely with other teams in the Treasury division to ensure accurate posting of payments and collection of delinquent accounts. You will be preparing monthly reconciliations of the billing subsystems to the general ledger along with general ledger entries to correct invalid entries or errors and to clear out clearing accounts.

Education:           High School graduation or the equivalent.

Experience:         Three (3) years of progressively technical accounting experience. Two (2) years of technical accounting experience must have been at the Accounting Technician I or higher within the City & Borough of Juneau or the equivalent elsewhere.*

Substitution:       Four (4) business related courses from an accredited college may substitute for one (1) year of the progressively technical accounting experience on the basis of 3 semester/4 quarter hours per class.*

*Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.

If you have questions about this position please call the hiring manager, Erin Russell at 907-586-5215, ext 4044.

This is a benefited and union represented position. For more details about benefits, please visit the following web link: https://juneau.org/human-resources/benefits

The City and Borough of Juneau is an Equal Opportunity Employer. The CBJ also complies with Title I of the American’s with Disabilities Act (ADA). Individuals with disabilities, who require accommodation to apply for this position can contact the City & Borough of Juneau Human Resources/Risk Management HR Office at (907)586-0227, via email at [email protected] or written correspondence to 155 South Seward, Juneau, AK 99801.