JUNEAU POLICE DEPARTMENT
6255 ALAWAY AVENUE JUNEAU, ALASKA 99801
Business (907) 586-0600
Fax (907) 463-4808
Integrity, Courage, Service, Respect
INFORMATION RELEASE
Date: 2024-12-07
From: Commander Weske
Case or Incident: #N/A
On 12/7/24, the Juneau Police Department was made aware of a connectivity issue for Verizon based cell phone customers attempting to dial 911. Verizon is currently working to restore full service, but the timeline for full restoration is unknown. Verizon based customers can still dial 911 in some instances, however, to ensure your phone call gets through to a Public Safety Dispatcher, please use JPD’s business line, 907-500-0600, ext. 1. JPD will update this press release when service is restored.
***Update***
The 911 connectivity issue for Verizon based cell phone customers has been fixed.
All factual allegations contained in this release are based upon preliminary investigation and are subject to change or clarification as the investigation continues. Any charges reported in this release are merely accusations and all persons named in this release are presumed innocent unless and until proven guilty.