WHO WE ARE LOOKING FOR
The successful person for this position will be familiar with the challenges and opportunities of the tourism industry in Juneau and experience navigating municipal government. This position requires excellent written and oral communication skills, strong analytical skills including the ability to gather and interpret data. The position requires excellent interpersonal skills with the ability to build consensus through persuasion and logic. The position is required to collaborate and problem solve in areas beyond their direct control. Finally, this position will be operating in a dynamic environment that will require business acumen and political sensitivity.

WORKING HOURS AND LOCATION
This position is exempt from overtime and works a general schedule of Monday through Friday 8am – 5:00pm. However, the duties require the attendance at Assembly, board and other public meetings outside of normal working hours. This position is located downtown Juneau in City Hall.

DESCRIPTION OF WHAT YOU WILL BE DOING
This position will report to the City Manager and is responsible for tourism planning, management, industry relations and internal tourism coordination. Duties will include collaboration with internal and external stakeholders, recommending policy decisions to the City Manager and Assembly to proactively advance the communities goals on tourism. This includes coordinating activities and entities involved in public outreach, cruise scheduling, planning, permitting, infrastructure development, operations and maintenance, monitoring and reporting, and enforcement. This position will interact with local and international businesses, non-profit organizations such as Travel Juneau and Tourism Best Management Practices (TBMP), government agencies such as Alaska Department of Environmental Conversation (DEC) and City & Borough of Juneau entities, as well as the public.

OUR DESIRED QUALIFICATIONS  

Education:          Accredited Bachelor’s degree in Planning, Business, Marine Management, or any related field.

Experience:        5 years of advanced professional level experience that includes complex planning and/or management related to public infrastructure, tourism, or closely related industries.

The Tourism Manager is within the partially exempt service and serves at the pleasure of the City Manager. Applications and resumes received are subject to public disclosure.

NOTE:              This is a benefited position. For more details about benefits, please visit the following web link: https://juneau.org/human-resources/benefits

If you have questions about this position please call the City Manager’s Office at (907) 586-5240.

The City and Borough of Juneau is an Equal Opportunity Employer. The CBJ also complies with Title I of the American’s with Disabilities Act (ADA). Individuals with disabilities, who require accommodation to apply for this position can contact the City & Borough of Juneau Human Resources/Risk Management HR Office at (907)586-0227, via email at [email protected] or written correspondence to 155 South Seward, Juneau, AK 99801.