COVID-19 Information & FAQs
What You Can Do to Prevent Illness
The best and most effective tool at preventing the spread of COVID-19 is to get a COVID-19 vaccine. Anyone ages 12 and over are eligible to receive a vaccine. Click here to find out how to get your vaccine.
Reported illnesses range from mild symptoms to severe illness and death for confirmed COVID-19 cases. Symptoms of COVID-19 may include any of the following: fever (>100.4), dry cough, shortness of breath, difficulty breathing, chills, decreased appetite, diminished sense of taste or smell, diarrhea, fatigue, headache, muscle/joint aches, nausea, rash, rigors, runny nose, sore throat, or sputum production. Symptoms may appear 2-14 days after exposure.
FEVER > 100.4
SHORTNESS OF BREATH
If you develop any new symptoms, even mild ones, stay home and call a healthcare provider or the COVID-19 Screening Hotline to arrange testing. The COVID-19 Screening Hotline number, 586-6000, is available 8 a.m. to 5 p.m. daily.
If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include, but are not limited to, trouble breathing, persistent pain or pressure in the chest, new confusion or inability to arouse, and bluish lips or face.
Please consult your medical provider for any other symptoms that are severe or concerning. Call your doctor if you develop symptoms and have been in close contact with a person known to have COVID-19, or have recently traveled from an area with widespread/ongoing community spread of COVID-19.
Take Steps to Protect Yourself and Others
Clean Hands Often
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
Avoid Close Contact
- Avoid close contact with people who are sick
- Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
Stay Home if Sick
- Stay home if you are sick, except to get medical care.
- Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you feel worse or you think it is an emergency.
- Avoid public transportation, ride-sharing, or taxis.
Cover Coughs & Sneezes
- Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
- Throw used tissues in the trash.
- Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
Avoid Touching Face
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
- If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection. Complete disinfection guidance can be found here
Frequently Asked Questions
A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.
Symptoms of COVID-19 include any of the following: fever (>100.4), dry cough, shortness of breath, difficulty breathing, chills, decreased appetite, diminished sense of taste or smell, diarrhea, fatigue, headache, muscle/joint aches, nausea, rash, rigors, runny nose, sore throat, or phlegm production.
Everyone in Juneau – regardless of vaccination status – must wear masks over their nose and mouth in indoor public settings (including private businesses), as well as in outdoor settings where six feet of social distancing cannot be maintained. This requirement went into effect 12:01 a.m. on July 30, 2021, when CBJ elevated its risk level to a modified Level 3 High. Masks continue to be required on Capital Transit.
CBJ currently follows the State of Alaska’s guidelines for in- and out-of-state travel. If you are fully vaccinated, you are not required to test or practice strict social-distancing once you arrive in Juneau. If you are not fully vaccinated, you are strongly encouraged to test upon arrival to Juneau, or obtain a negative test result 72 hours prior to landing in Juneau. Arrival testing at the Juneau International Airport is free.
Please refer to the State of Alaska’s COVID-19 Traveler Information webpage for the latest information, requirements, and advisories.
If you think you might have COVID-19, stay home except to get medical care. If you have any symptoms of COVID-19 – even if you are vaccinated – call your primary healthcare provider or the COVID-19 Screening Hotline at 586-6000, or register for a test online. The hotline is available daily from 8 a.m. to 5:30 p.m. If you call the hotline, testing will be arranged if appropriate at the Drive-Thru Testing Site.
While COVID-19 seems to more heavily affect people who are older and with pre-existing medical conditions, young and healthy people have also had serious side effects and died from the disease. COVID-19 is 10 times more deadly than the seasonal flu and was the third leading cause of death in the U.S. in 2020. And for those who had mild or asymptomatic cases, COVID-19 has a wide range of other long-lasting symptoms. These include fatigue, brain fog, joint pain, hair loss, organ damage, and erectile dysfunction.
They are both terms we’re hearing a lot about as COVID-19 spreads, and they mean very different things. Isolation and quarantine are methods used to protect the public by preventing exposure to infected persons or to persons who may be infected.
- Isolation – separates sick people from people who are not sick.
- Quarantine –separates and restricts movements of people who may have been exposed to a contagious disease to see if they become sick.
If you are sick, you will be asked to self-isolate, most likely at your home if you are not seriously ill and can separate yourself from other family members. If you have had contact with known case or have traveled to an area where there is COVID-19 spread but are not yet showing symptoms, you may be asked to quarantine at home for a period of time to determine if you will become ill.
For more helpful information about COVID-19, please refer to CDC’s Frequently Asked Questions, the Alaska Department of Health and Social Services (DHSS) website, and Bartlett Regional Hospital’s COVID-19 page..